Three Consecutive Thursdays, May 16, May 23, and May 30, 2024
1:00 - 2:30 PM ET
Are you the person everyone at your nonprofit looks to when the printer won’t work, or the Wi-Fi is down? Are you the one with admin privileges for all your software? Do you have to carry out basic IT tasks such as running backups and installing anti-virus software? Is IT only a small fraction of your job (but always threatening to take over)?
Tech Impact can help you through the big IT issues many small nonprofits face. Our three-session course, replete with subject matter experts and color commentators leading the workshops, is designed to provide you with the knowledge, resources, and confidence needed to support your nonprofit.
By completing this course, you will:
- Familiarize yourself with the basics of your organization’s infrastructure.
- Learn the fundamentals of networking and backing up shared files.
- Discover best practices that will make you a more effective software administrator.
- Explore new software options.
- Review security risks and safety principles.
- Discuss technology planning and how to help everyone at your organization get what they need from their technology resources.
- Learn how to keep your IT responsibilities from taking over your job.
Session 1: Hardware Infrastructure Basics Computers, printers, phones, routers—there are a lot of gadgets that can turn glitchy. This session will cover the basics you need to know about the various pieces of hardware in a typical office and review common troubleshooting techniques to keep them up and running. We’ll also look at what you need to know to network computers, keep them connected, and reliably back up files. Session 2: Managing Software and Security How do you decide what software to choose when there are hundreds of options, each with their own unique features? And once you’ve chosen a software package, how do you manage it so that your organization gets what it needs and is protected from security threats? We’ll answer these questions and more by reviewing frameworks to choose and administer your organization’s software. Session 3: The Human Side of Technology IT isn’t just IT. A big part of the job is working directly with people—both to fix small problems and undertake long-term planning. We’ll help you develop strategies for leading large-scale technology projects and pass on tips from our own in-house IT expert on the best ways to work one-on-one with your colleagues.
About Our Instructors
Claire Billington | Technology and Training Consultant, Tech Impact
Splitting her time between the Consulting and Training teams at Tech Impact, Claire works directly with nonprofits to help elevate their technology use to further their mission.
Mark Mason | Senior Technology Advisor, Tech Impact
(Session 1 - May 16)
Mark works with our clients to ensure they are receiving the full benefits of working with Tech Impact. Together they plan the path forward to ensure that technology is not a barrier, but a tool to enable growth, and outreach.
Justine LeDonne | Technology Advisor, Tech Impact
(Session 2 - May 23)
I come from over seven years in the non-profit sector and understand the unique IT challenges that service organizations face. I combine my background with the services at Tech Impact to offer our clients the best possible solutions and ensure they receive attentive, individualized care for all their technological needs.
Melanie Meyer | Managing Director of Customer Success, Tech Impact
(Session 3 - May 30)
Melanie works directly with nonprofits to help elevate technology use to further their mission. Melanie has more than 20-years of history working with a nonprofit for the overall strategic direction of technology, systems and processes, marketing, communications, and event management
